Most domain transfers to Excels Cloud are completed within 5 to 7 days, though many complete sooner. The exact time depends on your current registrar's processing speed and how quickly you provide the EPP authorisation code. Country-code TLDs like .co.uk and .uk often transfer much faster — sometimes within 24 hours. You'll receive email updates throughout the transfer process.

To start a domain transfer to Excels Cloud, you will need:
(1) Your domain name to be unlocked at your current registrar — this removes the transfer protection lock.
(2) Your EPP authorisation code (also called an auth code or transfer code) — request this from your current registrar.
(3) An active Excels Cloud account. Once you have these, simply enter your domain and EPP code in our transfer form and we'll handle the rest.

Yes — transferring your domain to Excels Cloud is completely free of charge on qualifying domain extensions. There are no transfer fees for most popular TLDs. Additionally, every successful domain transfer includes a free 1-year extension to your existing registration period — meaning your domain expiry date is extended by a full year at no extra cost. Transfer fees for specific TLDs are listed in the price table above.

When you successfully transfer a domain to Excels Cloud, ICANN rules require that the domain's registration period be extended by at least one year from the current expiry date. This means you effectively get an extra year of domain registration included with your transfer at no additional charge. So if your domain was due to expire in 6 months, after transfer it would be valid for at least 1 year and 6 months from today.

No. Your website and emails will remain fully live and operational throughout the entire domain transfer process. The transfer only moves the management of your domain name between registrars — it does not affect your hosting, DNS settings, or email accounts. We ensure all your existing DNS records are preserved so your visitors experience zero disruption during and after the transfer.

Yes, absolutely. You can transfer as many domain names to Excels Cloud as you need — all from one account dashboard. Whether you're transferring a single domain or an entire portfolio of hundreds, our team can assist you through the process. For bulk domain transfers, we recommend contacting our support team at support@theexcelscloud.com so we can assist you efficiently.

Your existing registration time is fully preserved during the transfer. In addition, ICANN regulations require that a minimum of one year is added to your domain's registration period as part of the transfer process. This means you never lose any of your existing registration time — it carries over in full, plus you gain the additional year at no extra cost.

Yes, you can cancel a domain transfer while it is still in progress, provided the transfer has not yet been completed. Domain transfers typically have a window of 5 to 7 days during which cancellation is possible. To cancel a transfer, log into your Excels Cloud account or contact our support team at support@theexcelscloud.com as soon as possible. Once a transfer is completed, it cannot be reversed.

No. Your DNS settings are preserved during the domain transfer process. Your website, email, and all other services connected to your domain will continue to work exactly as before. After the transfer is complete, you can manage and update your DNS records through your Excels Cloud dashboard whenever needed. If you also want to migrate your hosting to Excels Cloud, our free migration service can handle that separately.